Ensuring Trustworthiness by Maintaining and Increasing Quality

Relevant SDGs

12 Responsible consumption and production

Reason for Priority

Ensuring that products and services that are widely utilized in the market are safe to use is an important precondition for development of a sustainable society. In regard to today's rapid evolution of new technologies such as the Internet of Things (IoT) and artificial intelligence (AI), quality assurance – including measures to ensure safety and environmental responsiveness – is just as vital as ever. Besides safety, we recognize meeting changing customer needs (in terms of lifestyles, values, etc.) as being an important aspect of quality enhancement.

Commitment

The Nikon Group sees itself as having a mission to contribute to the healthy development of society by realizing innovative, efficient monodzukuri (manufacturing). Besides optimizing our production systems from an enterprise-wide perspective, we think carefully about every stage in the manufacturing process, from product planning, development, and design onwards. The single most important issue here is quality assurance, which includes product safety and also making sure that products are environmentally friendly. With the Quality Committee playing a central role, we are working to strengthen our company-wide quality management system and prevent quality issues from developing. In addition, so that we can respond effectively to increasingly diversified and more demanding customer needs, it is vitally important to ensure that customers' views, and the views of society as a whole are strategically reflected in our business operations. While proactively utilizing open innovation and business alliances, we are also striving to rapidly reflect customer opinions in products and services, and thus provide the products and services that the world needs.

Nobuyuki Ishizuka
Senior Vice President and Director
General Manager of Production Technology Division

Main initiatives and results in the fiscal year ended March 31, 2021

Opening the Technical College Program

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Nikon has been providing training on a long-term basis, including technical training for new hires to acquire basic monodzukuri (manufacturing) skills as well as basic training to cultivate design developers who will acquire knowhow encompassing all monodzukuri processes, from upstream processes to downstream processes. Moreover, mid-level designers receive practical training on processing to acquire general manufacturing knowledge, with the aim of promoting advancement in skills.
Furthermore, Nikon has also been offering optical designer cultivation training in relation to maintaining and advancing opto-electronics technologies, one of Nikon's core technologies.
In the fiscal year ended March 31, 2021, we established the Technical College program in order to strengthen the technological foundations that are essential for Nikon's monodzukuri (manufacturing). Based on this newly formulated educational system, we held 122 courses centered around training for new employees, with 1,000 participants.

Continuing Small Group Activities

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The Nikon Group believes it is essential that each and every employee holds a sense of awareness and that they look for ways to make improvements in their daily work in order to ensure a high level of quality. Because of this, the Nikon Group has been promoting small group activities since 1979. In the activities, workplace colleagues form groups to learn from each other about problems in the workplace and to solve them using their own initiative. In the fiscal year ended March 31, 2021, 721 groups and 5,868 people engaged in such activities at the Nikon Group in and outside of Japan.

Nikon Sustainability Report

For more details, please see the Nikon Sustainability Report.